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Associate Director

To oversee and take responsibility for the day-to-day running and compliance of the Residential & Mixed use Property Portfolio. Assist in Pre-Development Strategies, Mobilise new developments, ensure effective inter departmental communication for the benefit of our clients and assist the A&P Director with the running, co-ordination and management of the Asset Team.

Responsibilities and Accountabilities

  • Oversee and manage the Residential & Mixed use asset management team on the day to day activities
  • Lead on client engagement – Tenders, appointments & on-going management review
  • Review and report on Estate Compliance (H&S, Legal etc.)
  • Oversee the Financial Management of developments, Inc. service charge budgets, year-
  • end accounts, set up budgets, voids etc.
  • Monitoring & Management of Insurance
  • Work with the Customer Experience Team to ensure smooth and effective client
  • engagement
  • Ensure all Estate Strategies and Disaster Recovery documents are in place and up to date
  • Carry out site inspections and ensure developments maintain a high Standard
  • Work with the Placemaking team to ensure effective Community Plans/Engagement is
  • rolled out on developments where applicable
  • Input into the legal structures & Leases on new developments and ensure developments
  • are managed in accordance to the lease
  • Manage key relationships with all stakeholders & third parties
  • Complaints handling
  • Work with the consultancy and mobilisation team to ensure that Technical Strategies are
  • reviewed and consideration is given to Design for Management (M&E, Window
  • Maintenance/Replacement, Refuse, landscaping etc.)
  • Mobilise and take handover of new developments always considering the Customer
  • Journey – Inc. handover documentation / O&M’s, Snagging, Commissioning etc.
  • Manage the Design and co-ordinate the dressing of communal facilities where applicable
  • Input into the Occupation Strategy in conjunction with Customer Service and Build
  • Assist with Estate Strategies and Early Service Charge projections for new bids
  • Lead on property Reporting
  • Deal with any ad-hoc administrative, specialist projects or historic issues CORE COMPET
  • Keep abreast of property industry changes and consider impact on portfolio
  • Consider department improvements to drive forward team dynamics

Candidate Requirements

  • Minimum of 10 years’ experience in residential/mixed use property management and ideally MRICS
  • Self-starter and an independent thinker, happy to forge forward with new initiatives and challenge the status quo
  • Demonstrate an ability to support, motivate and lead a team
  • Effective communicator who can demonstrate exceptional oral and written
  • Communication skills
  • Demonstrate a flexible approach to an ever changing industry and support the company
  • through a number of facets in the early stages of the business
  • Must show strong business, commercial and property acumen.

Our Group Vision

We seek to create and manage places and properties that make a sustainable and positive difference to people communities and the planet.

Our Group First Principles

  • We’re Human – We are all human. That’s why we always act with respect, honesty, integrity and empathy
  • We’re inquisitive and insightful – We always ask ‘Why’ as we like to fully understand the issues before we act. We’re hungry for knowledge and are instinctively insightful, we can provide an informed point of view at all times
  • We’re connected communicators – We’re always connected. Whether that’s connected through our relationships, having our fingers on the pulse when it comes to trends or our smart use of technology, being connected keeps us one step ahead
  • We’re brave and bold – We’re never afraid to make decisions. We are empowered to challenge the status quo and are constantly committed to find and deliver new ways of doing things. We hire potential, not politicians
  • We’re data-driven – We take data seriously. Data, in all its forms, provides the basis for us to be an effective and efficient business

To apply, please send your CV and a short covering letter referencing the role you wish to be considered for to us by clicking the below.

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